Heel Repair

If the internal plastic or wood block is clean-broken, we can often reattach it using industrial-strength fasteners and adhesives. However, if the material has crumbled or shattered, a full replacement of the heel block might be necessary to ensure safety. We evaluate the structural integrity of the shoe's shank before proceeding with any reattachment.

This noise usually occurs when the protective rubber tip has worn away, exposing the metal nail or the hard plastic of the heel block. Walking on these exposed parts can damage floors and eventually cause the heel to split or crack. Replacing the tip immediately will likely silence the noise and protect the underlying structure from further decay.

The lifespan of a heel tip varies significantly based on how much you walk and the type of pavement you encounter daily. On average, high-density rubber tips provide several months of regular use before another replacement is needed. We offer different thicknesses and densities to help accommodate your specific wear patterns and lifestyle.

Lowering a heel is sometimes possible, but it is typically limited to a very small fraction of an inch to avoid ruining the shoe's balance. Shifting the height too much can cause the toe to point upward or strain the internal steel shank. We generally recommend staying as close to the original design as possible to ensure your long-term comfort.

Minor nicks and scratches can often be smoothed out and recolored using specialized leather fillers and dyes. For more severe damage where the leather is torn or missing, we may suggest recovering the entire heel block with new leather. Results depend on the availability of a matching leather texture and the extent of the existing damage.